Cancellation Policy

Introduction

This Statement of Cancellation Policy applies to the Shiv Vilas Resorts Web site and governs data collection and usage. By using the Shiv Vilas Resorts website, you consent to the data practices described in this statement.

If cancelled or modified up to 7 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

Refund Policy

Refunds will be processed through NEFT within 10 working days

25% if cancelled 10 or less than 10 days of scheduled arrival.

50% if cancelled 03 to 09 days prior to the scheduled arrival.

100% if cancelled 03 days or less, prior to scheduled arrival.

Changes to this Statement

Shiv Vilas Resorts will occasionally update this Cancellation Policy to reflect company and customer feedback.

If you believe that Shiv Vilas Resorts has not adhered to this Statement, please contact Shiv Vilas Resorts at it@shiv-vilas.in. We will use commercially reasonable efforts to promptly determine and remedy the problem.